FAQ
Ordering and Payments
Just Add to Cart the product(s) that you want to buy and click on the Checkout button.
If you are buying more than one product, just click the Cart icon at the upper right hand corner of the page to start the checkout process.
Yes, please contact us as soon as you can with your order details and explain why you would like to cancel your order.
Please understand that orders that have already been shipped cannot be cancelled.
Please contact us as soon as you can with your order details and explain why you would like to change your order along with details of the item that you want to change it for.
Please understand that orders which have already been shipped cannot be cancelled.
We accept all major Credit Cards and Debit Cards.
Yes, we use Secure Sockets Layer (SSL) protocol to encrypt all personal information sent during the check out process. For more information please see our Privacy Policy.
Guarantee
Absolutely… If you experience any defects or breakage, Caletio will replace or repair the item for you Free of charge. *This excludes any damage caused by misuse of the product.
Jewellery Maintenance
- Avoid direct contact with water, perspiration, and chemicals such as perfume, detergent and lotion.
- Avoid wearing your jewellery while exercising or bathing.
- Use a soft cloth to wipe after wearing.
- Store in a jewellery box or jewellery case.